Polityka wysyłki

1. Digital Products

Digital products (such as crochet patterns, instructions, and PDF files) are automatically delivered to the email address provided at checkout immediately after payment is completed.
No shipping fees apply.

If you do not receive the email within a few minutes of purchase, please check your Spam / Promotions / Other folders or contact us at:
Email: k.wojcik05@onet.pl

2. Physical Products

Handmade physical items (such as plush toys and accessories) are shipped within 1–3 business days after purchase.
Delivery time depends on the destination country and selected carrier.

Poland

  • Poczta Polska: 2–4 business days

  • InPost: 2–4 business days

Europe

  • Poczta Polska: 5–7 business days from dispatch

  • FedEx: 2–4 business days from dispatch

United States (USA)

  • FedEx: 4–6 business days from dispatch

Rest of the World

  • Poczta Polska: 10–14 business days from dispatch

  • FedEx: 6–8 business days from dispatch

3. Shipping Costs

Shipping cost is calculated at checkout based on the selected carrier and destination country.

4. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or local fees.
These charges are the responsibility of the customer.
Yarnwonderlandd is not responsible for any customs fees or delays caused by customs procedures.

5. Order Tracking

Once your order has shipped, you will receive a tracking number via email.
You can also track your package on our Track Order page (if available).

6. Returns & Shipping Costs

You may return your order within 14 days of receiving it.
Return shipping costs are the responsibility of the customer, unless the item is damaged or incorrect.

7. Additional Information

  • Delivery times are given in business days and calculated from the moment of dispatch.

  • We do our best to process and ship all orders as quickly as possible.

  • Delays may occur due to factors beyond our control (e.g., holidays, customs clearance, or courier delays).

8. Contact

For any questions about shipping or order status, please contact us:
Email: k.wojcik05@onet.pl
Address: Wiszniów 22/1, 22-530 Mircze, Poland